Sameh Awad, Director at General International Group, explains, “We had an Oracle® database system with a customised graphical user interface (GUI) in place, which was used primarily for financial management and stock control. It just wasn’t the right fit for our growing operating model. The setup made necessary a lot of manual processing; and our key challenge was reporting.”
“Decision-makers could wait up to five days for reports. And if consolidated statements from the company’s Abu Dhabi and Dubai offices – which are run separately for regulatory purposes – were needed, such information would take accountants “a day or two” to consolidate.
“Our new visibility, through our robust reporting system, allows me to receive a weekly report that compares week- by-week performance. This has been of particular use during COVID-19 in assessing the impact of the crisis on our business. We are also working on customisable reports for receivables, supply-chain, sales, and others that were previously manual. With Epicor,
we now have real-time, reliable data from which we can draw actionable business intelligence. That means faster decisions, cost savings and shrewder strategy.”