In six months the portal has already had 1,485 ideas registered, with 866 in progress and 231 implemented. Requests made before automation were included in the platform to facilitate follow-up, totalling 4,000 records.
“We’ve had very positive feedback from employees, as the system facilitated the follow-up of everyone involved in the process, providing more control and autonomy in the management of the ideas generated”, stated Libele Silva, Hyundai’s Quality Assurance Analyst responsible for the project.