SE EQM
Enterprise Quality Management
Modernise your quality management system, reduce the work required to maintain compliance, improve agility and transparency, and promote continuous improvement across your organisation while increasing customer satisfaction.
End-to-end management of quality processes
Conduct internal and external audits electronically. Create checklists based on your certification processes and standards, manage the entire audit lifecycle, and track your results in real time. Streamline customer service management, enabling complaints to receive the necessary treatment with the agility and clarity they deserve. Automate your supplier qualification assessments based on pre-established criteria and measure their performance throughout the relationship lifecycle.
Continuous improvement of processes
Apply quality tools such as Ishikawa Diagram, 5 Whys, Pareto Chart, and process control charts to identify failures, threats and analyse the root cause of problems. Plan, control and record all training required and carried out by your employees and suppliers, ensuring execution and the assessment of effectiveness. Standardise your organisational change process and effectively manage approval, implementation, and verification steps, ensuring compliance with your internal and regulatory requirements.
Action plans under control
Use the 5W2H method to register corrective and preventive actions and view the activity schedule with Gantt charts. From registration to completion, stakeholders are automatically notified at every step that requires their attention, ensuring deadlines are never missed. Attach evidence and control the entire action plan from creation to verification of effectiveness and closure.
Optimisation of activities
Monitor the execution of activities in real time using personalised portals and eliminate failures, events that result in rework and activities and decisions that fail to comply with quality guidelines. Turn your meetings into real results, optimising the time of everyone involved, automating management, and including schedules, agendas, minutes and activities for responsible parties. Control calibration and maintenance plans on a single platform and ensure traceability of all instruments and equipment in your company.
