Before we jump into the next steps, let’s answer the all-important question:

What exactly does digital transformation mean?

It’s a process, or a journey, where you leverage technology to add value to your business. Not all at once, but over time, as you need it, and the whole goal of digital transformation is to enable you to meet your customers’ needs more successfully.

It’s about changing the way you work to improve your business operations, to disrupt the status quo, and to use technology as a catalyst to increase your opportunities for success. It can be disruptive, or it can be subtle – the choice is yours. Either way, it’ll be transformative.

A few weeks ago, we wrote about the first steps on your digital transformation journey.

We suggested you start by looking inward:

1. Determine your starting point – Conduct a cross-functional assessment of your current systems, their effectiveness and the resources you need to maintain them.
2. Choose your destination – Clarify critical priorities that align with your strategic plan and understand how technology can support your modernisation strategy.
3. Navigate your path – Develop a plan that drives you into the future while delivering value along the way.

Now we want to cover what comes next. What’s going to position you for success as you drive toward digital transformation?

• Upgrade to the cloud to deliver modern experiences, ensure security and leverage the latest features and functionalities;
• Identify quick wins like mobile capabilities, analytics, production planning and shop floor device integrations to deliver an impactful return on investment. An integrated payment platform also allows you to accept digital payments from your customers and capture them automatically;
• Simplify and standardise to reduce your maintenance burden and prepare for the cloud. You can do this through:
  • Modifications – Minimise customisations with out-of-the-box features that simplify management and provide streamlined user experiences;
  • User permissions and securities – Manage permissions at group levels, easily set up new users and assign precise permissions with field-level security controls;
  • Processes – Examine key high-volume use cases to identify where process improvements will have a positive impact.
• Gain operational efficiencies to drive better margins and increase profits. You can do this by:
  • Automating manual processes throughout the business;
  • Analysing to understand your true cost of production;
  • Configuring and pricing your products in mere hours instead of days;
  • Using AI to create the optimal production schedule.

As you can see, there’s a lot to be done.

And we want to stress – it’s not all about the technology and having the most expensive digital tools.

Instead, it’s about your business. About transforming your processes so that everything is synchronised – your team members, your processes, your technology, and your customer’s needs.

We don’t want to overwhelm you, though. It’s all about the small steps – about making one adjustment at a time – and to do that, you need the right partner.

And that’s RSPH. We’re ready to roll up our sleeves and get to work for you, for your customers, for the success of your business, now and in the future.

Ready to get started on your digital transformation journey? Click here to find out more.